Roku 3600x remote not working But, are you using the original usb cable with the bump in it? That is what the wifi remote actually communicates with, not the Stick itself. The button in the battery compartment is not reset button for the remote its a pairing key to pair the remote with your roku, if it can take wifi remotes. The Roku Express model 3930 came with an IR remote. Help You may find your Roku is only receptive to the pairing request from the remote for a short period of time after it starts up. I figured I would charge it and try again. If your rechargeable voice remote does not have a pairing button, press and hold the Back and Home for 20 seconds. All your logins will need to be reentered. I have done all the steps in all the support posts but my Roku still won’t turn on. They must be connected to a network to use any sort of app control, and the only way to connect it to a network is with the official Roku remote. I tried pairing one of these remotes from another unit and I can't get it to work since there is not a reset button. I was told after two failed attempts to get a voice remote. Learn how to use the Roku remote on your phone, add channels, privately listen, and more. My Roku stick remote stopped responding. Solved: Hello! My dog chewed the original remote that came with my Roku 3600x stick. The only @Beabandisimarce, sorry, if you factory reset your device you'll need a working physical remote to do anything at this point. Thanks Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Streaming Sticks are typically used behind the TV where an infrared (IR) signal from a remote can't reach, so they do not have IR receptors. If you pull the batteries and put them back in the remote will work again - for a while. Thanks for posting in the Roku Community! Could you try re-pairing your remote to your Roku device to see if that fixes the problem? We advise doing simple troubleshooting procedures on the Roku remote and checking if these steps would resolve this issue: How to fix your Roku voice or simple remote that is not working Let us know if this . It's possible that the remote may simply be on its way out. If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds. Solved: the green light on my remote stoped working period how do i fix the green light to make it to come back on i wanna use the remote to watch movies and play games and. Re: LQ remote not working after a Roku update Try setting Network access under S ettings->System->Advanced system settings->Control by mobile apps to Enabled or Permissive . I have serial numbers etc. Thank you for expressing your concern about the issue with your Roku remote. This new remote doesn’t have a pairing button in the battery compartment. Streaming Stick 3600 cannot be controlled by an infrared remote. While it will work with the Voice Remote, and the Roku app remote, the one that came with the device is the Simple Remote, which is a basic IR remote. The roku stick has a white light that’s on and the remote blinks green when I try to use it. Showing results for Show only After update was completed, the remote will only turn on/off the tv and control the volume. Should the remote without voice work ok with stick My voice remote recently stopped working with streaming stick, after a few years of being functional. After performing a Roku system update on 12/13/24, my remote app lost all functionality. You must use a WiFi remote to control them. Skip to main content Models that do not support DFS channels: 3600X, 3800X, 3811X, 4200X, 4201X, 4205X, 4210X, 4210X2, 4230X, 4230X, 4230X2, 4620X, 4630X, 4640X, 4660X, 4660X2, 4670R My streaming stick was working fine a few weeks back, but now the remote does not turn Roku on. Green light won't light up when trying out pairing. The batteries for it's remote died, so I replaced them and it worked again. 3600x (or r) stick - remote and wifi issues Pairing a remote can be one of the biggest pains with Roku devices. The arrow buttons require a sharp push to work. Here are some troubleshooting steps to help resolve this problem. One other thing about sticks is that you're forced to use a Roku voice remote - no universal remote works with them. Initially noticed the remote problem when attempting to turn my VIZIO TV off. Note: We'll mark this post as solved for visibility and as a reference for other users. RokuJharra-Q. I After watching TV in the afternoon, my roku remote stopped working when I turned the TV back on in the evening. This comprehensive guide offers 25 Quick And Easy Solutions To Fix common Roku remote problems. Carly Y. I have two Roku sticks with remotes that have stopped pairing. Best regards, Carly. It requires a remote that controls via WiFi-direct. where can I find a replacement remote for my roku streaming stick 3800X? Prefer to order on Amazon because I need it by tomorrow. " there are very old remotes that are not voice remotes that will work with sticks. For detailed instructions on how to reset the remote, you can refer to this support link: How to fix your Roku voice remote that is not working | Roku. When you have a moment, please check your inbox. A few tricks @Ikhalaf . In order to provide you with an accurate resolution, we I've had late model voice remotes paired with older Rokus like the 3600X stick suddenly un-pair themselves for no good reason. 1 Kudo Reply. I purchased the basic remote for the stick from Roku site. I have one but it's no longer in use. A warm welcome here in the Roku Community, ! Thank you for sharing your Roku remote concern with us. We understand you're having an issue with the power button of your Roku remote not working on your Toshiba TV. Was shocked to find a simple replacement cannot be found in Roku store or Amazon (all remotes "not compatible w/ streaming stick"). [personal information removed] Thank you, Brandy Re: Universal remote is compatible with the 3600X Roku Streaming Stick As far as I know only the discontinued Harmony Hub could control a stick and it does it through your network much like an app on your phone. They are listed on this Roku page but can be You will find instructions on how to fix your Roku remote not connecting, not responding, not pairing, missing button presses, and any other issues that cause it to not work. I cannot use the App on my phone as the stick is not connected to Wifi anymore. If it does not, you have a Roku simple remote. I have to press hard several time to get it working . I have a very old roku stick (its either the 3500R or 3500W) and I do not have the remote that came with it. Community Moderator Mark as New; Bookmark; Subscribe; In the meantime, you may install the Roku mobile I have 2 tvs with Roku sticks on each one. I have to press really hard to get the left/right/up/down arrows to move in the respective direction. If the light is flashing, then the remote is emitting its IR signal. Good luck! Reply reply Fanfrenhag • I also Disney+ not working on Roku 3600X . Now make sure you have a clear line of sight between the remote and the Roku. The TCL TV remote will not work with a The 3600 is controlled by a point-anywhere wifi-direct remote. I’m here to help you. My remote is 2. I noticed that the original remote has voice and this one doesn't. However, for current 3600X, 3600EU, 3600RW, 3600GL. This is the Roku Express 4K and the remote control Purchased my ROKU voice remote pro rc701 June 2022 and was working fine with my ROKU stick 3600X (Serial #5S4625204925) until recently. It has no tv controls, only Wi-Fi Voice remotes have tv controls. Browse Browse . Roku Community Moderator 0 Kudos Reply. and there's no way to do that without Have been a very content user of Streaming Stick (3600RW) until recently when 2 of the arrows quit responding altogether. Using the app wouldn't affect the physical remote. 99) but the Roku site does not show the 3600X as compatible (alternative question is what is the equivalent Roku model to the 3600X)? Roku 3600x Remote will not connect. Sign In Help. But I wouldn't bother getting a remote for such an old Roku stick, you can get newer Roku with a new remote for about the price of the replacement remote itself. Learn how to reset a Roku remote, how a I have an old 2017 Roku Stick, and have tried 3x to get a new remote for it. I’ve sent you a private message in the Roku Community. Sign Right button not working - Roku Express 4K+ | Roku Streaming Device 4K/HDR. Try pulling the power to the Roku for a few seconds then plugging it back in and waiting for it to start up before reinserting the batteries in the remote and pressing the pairing button. To check if your device is compatible, find your device model number. Best Roku is a terrible company, with terrible products. Installed two other new Energizer batteries and reset stick. Problem with remote is definitely caused by the software updates. Turn on suggestions. The screen will say “pairing remot Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Reset stick and now it asks me to pair the remote but remote is dead. I tried all the steps in the article a few times and my remote for my 3600x is not working and I am not able to get my roku working on my tv because of it. If your remote isn't working at all, you can use the Roku remote app to navigate to the Settings menu and restart the device. Skip to main content Models that do not support DFS channels: 3600X, 3800X, 3810X, 3811X, 4200X, 4201X, 4205X, 4210X, 4210X2, 4230X, 4230X, 4230X2, 4620X, 4630X, 4640X, 4660X, 4660X2 A simple Roku remote is an IR only remote, nothing to pair it just works with Roku's that accept IR remotes. Fortunately, there are numerous troubleshooting methods you can Roku Remote Not Working? Is your Roku remote acting up? Don’t let a faulty remote ruin your streaming experience. 99 Roku Voice Remote Pro $29. Remote for 3600x is just dead. If you haven't already, try setting up the remote for TV control again. If the device won't work with that, then you may have a problem with the device. My remote does not work unless I remove one of the batteries and reinstall it. The Roku Voice Remote will work for it just fine. It's possible the remote has failed. Essentially, you need to unplug the Roku device and then pull the batteries from the remote or hold the pairing button. If your remote has a voice button, you have a Roku voice remote. No equivalent for simple remote model RC120. If your Roku® simple remote or Roku voice remote is not working as expected, you can find troubleshooting tips for common issues, including how to pair and. Installed two new AAA Energizer batteries and reset Roku stick and got home screen but remote still would not work. Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Specifically, what remote model #s will work with 3600x streaming stick? Labels (1) Labels Device compatibility; 3600X For about 8 years I've had a Streaming Stick (3600X) and it's been great. I have a voice remote. I have sync another of our remotes with this Roku and they work just fine. It was working fine until two weeks ago. All Topics; Previous Topic; How to fix your Roku simple remote that is not working. They are listed on this Roku page but can be found at Amazon and othe My remote also is not working. It will not do anything on the screen. And the fact that it doesn't could indicate the remote has a problem (yes, I know it's new, but things do Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Disney plus not working on any Roku- have upgraded to a Roku ultra lt and still Roku 3 Roku Streaming Stick (3600X, 3800X), Stick+, 4K, 4K+ Roku Express, Express+, 4K, 4K+ Roku Premiere, Premiere+ To start the Voice Pro is compatible with 3811 Stick+. The Stick was factory reset and is now on the Remote pairing page. You can buy a new Roku remote directly from us here, and there’s free shipping on all orders. Set your Roku device to pairing mode by unplugging it to the power outlet for 15 seconds. The roku powers on, pulls up the menu, etc. Community Moderator Mark as New; ROKU Ultra 4802 remote not responding to any buttons. Roku Streaming Stick (3600 series) View products (1) 1 Kudo RokuCarly. I have another 3600X unit and it wont pair with that remote either. It was fine last week, but now when I switch my tv source to the it shows a “no signal” sign. Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories. Roku remote pro 2gen voice not working. If it does not, you have a Roku simple The red power button at the top of the remote is a tv power key, if your remote were set up for your tv brand it would power it on. ROKU Ultra 4802 remote not responding to any buttons. 5 years old. Roku Streaming Stick (3600 series) View products (1) 0 Kudos Reply. Roku Community. Roku Streambar buffers remote plex. A couple of days later, I reset the Roku stick again and reinstalled the original Roku batteries and got everything working Additionally, please verify the following steps to pair your Roku remote. For two nights my Roku Express (3930, 3931 series) has not been responding to the remote, it originally responded to left/right arrows but nothing else. In Roku's current offerings, these are the Voice Remotes, any of which can pair with your 3600 and control it. (3600) is an older Roku device that is no longer under warranty. You can check out current No flashing light, the remote isn't working. remotes with a headphone jack to connect wired If your Roku® simple remote or Roku voice remote is not working as expected, you can find troubleshooting tips for common issues, including how to pair and. Turn on Hello , I have replaced my Roku streaming stick remote recently . All Roku voice remotes have a voice button located near the purple directional pad that has either a microphone or magnifying glass icon. I use it (only) it for Netflix, Amazon Prime, and Disney+ and whilst the UI for the Amazon and Disney apps is a bit clunky I've been happy. Roku device remotes do not support control of the power or volume of non Roku external audio devices. How do I pair this new remote with my roku stick? Roku Community. For more information, you can visit this support Hi, my Roku is about 6 months old, and probably a month ago the 4 arrows on the remote stopped working. I switch the batteries from one side to the other and the same thing happens. Danny R. Still not working. It does not work on either TV. IR remotes don't work with any of the Roku streaming sticks, as they don't have IR receivers, since they I tried all the steps in the article a few times and my remote for my 3600x is not working and I am not able to get my roku working on my tv because of it. They appear the same otherwise. Streaming Stick 3600 cannot be controlled by an infrared remote. Still did not work. I went through the pairing process and it connected, but then none of the buttons work afterward. Lmcjac6768. Once I connecte Mi control remoto Roku modelo 3600x no funciona que puedo hacer? 0 Kudos RokuDanny-R. There's no doubt that's the model 3600 Roku Streaming Stick. Remote Control will not work! Roku remote stopped control tv volume. Nothing can be blocking the remote from seeing the front of the Roku. I'm using one on my 3600X myself because it adds direct control of the power, mute, and volume for most TVs via direct line-of-sight infrared (IR) signals. If you really have only a Simple Roku remote, to see if its working point it at a cellphone camera and press a key. 99 (rechargeable, earphone jack) I've been trying to use the remote but is not working. I changed batteries already and tried pairing it with the back and home button pressed at once. I pushed the reset on stick, get the start up screen & can't get the remote to pair. Reply reply Hello, It was a gift I got back in 2017. What is a compatible Roku remote? I would think it would be the Roku Standard IR Remote (for $14. The Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. RokuRiamie-D. The device is only 3 months o Discover troubleshooting and helpful tips for the Roku mobile app. Yes! If you need a Roku remote replacement or just want to upgrade to a newer one, you have five Roku remotes to choose from: Roku Players Remote, Roku TV Remote, Roku Voice Remote, Roku Voice Remote Pro, and Roku Voice Remote Pro (2 nd edition). When I depress the Home button and get the Home screen information it keeps scrolling. I have reset my Roku and repaired remote twice. This has worked for two years of my LG OLED C1 55 inch and it stop working on the update from Roku on 1/8/2025 and Roku say it does not work but it does in fact work and good thing because I rather use the apps of the TV than two remotes! Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Newbie Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content 01-10-2024 06:15 PM. Another option is to simply unplug the Roku and wait a few seconds before plugging it back in. Retired Moderator Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Roku Remote is not working even after changing batteries. Roku Voice Remote $19. Browse Browse 3600X, A Roku Stick does not have an IR receiver, so basic or universal remotes won't work with them. I tried every single dumb step in this forum to fix it from. I cannot get Roku to respond to it. To resolve issues with your Roku simple remote, start by looking for visible obstructions. Need Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Re: Rechargable Voice Remote won't work unless connected to charger I downloading Roku updates per the message I received from ROKU and now my what I believe is a Simple Remote is not working. Roku Ultra 2024 - RC1071 My roku remote will not work unless I keep it plugged in. However, they eventually died and I recharged them and oddly they don't work Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. I think the current voice remotes will work on your 3600, but consider this first. [personal information removed] Thank you, Brandy We lost our remote for the 3600x Streaming Stick. The remote would not do so. cancel. For some time now we've had problems with the remote that came with the stick - the RC118. I know that I need to keep the microphone button pressed in while I am asking for. *Except Roku® Streaming Stick® models: 3821, 3820, 3811, 3810, 3800, 3600. The battery shows full power. 0 Kudos Reply. iPhone Roku remote issues. No doubt in my mind. You can't use a basic IR remote, so you have to have one of the WiFi Direct remotes. If you see flashes, then it's working. Roku Remote stopped working/pairing to control my Vizio TV Power and Volume upvotes Press and hold the pairing/Back and Home buttons of the remote for 20 seconds to reset your Roku remote. Community Moderator Mark as New; Bookmark; Subscribe; In the meantime, you may install the Roku mobile app as an alternative to your physical remote. I had a package of recyclable AAA batteries, so used them new and it worked. A new voice remote will not work with a 3600 streaming stick unless the stick is updated to the latest software. I can start the app, all the tiles show up, but trying to play anything results in a protected content license error". It will turn off the terrestrial TV, and the volume works, so there is obviously connection between remote and TV, but I can't get it to turn on Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. I have tried unplugging and replacing batteries. Your Roku Stick 3600 is now an eight year old model, regardless of when you actually acquired it. I have new batteries in and the remote will make just a couple of selections before it quits working. After a month , the right arrow button has become very sticky. Whoever bought it, it's out of warranty period, you will have to purchase a replacement just like the rest of us have had to do. Roku Forum Moderator View solution in original post CJB123 Topic Author Posts: 6 Joined: Sat Dec 09, 2017 4:08 pm Sat Dec 09, 2017 4:11 pm I own several 3600X Roku Sticks and was excited to see that the new "universal" remote was now available as an accessory, and claims to support this model. The green light is not blinking. Press and hold the pairing/Back and Home buttons of the remote for 5 seconds to pair your Roku remote. Please help Solved Roku ss + 4k can be control by LG Magic remote by set control by mobile set to permissive. Roku Community Streaming Expert Solved: I have a Roku Ultra and when I press the microphone button, sometimes it works fine but other times is does not even recognize that I am asking for something. I changed the remote batteries and then unplugged and replugged the box, like the website said to When I did the second step it responded to the up arrow once and wouldn't respond to anything further and also stopped [Edit to say standard RF remote] I have a perfectly working 3600x Roku stick and I see lots of remotes for sale on eBay. Hello, The “OK” button on my remote suddenly stopped working. Also plugged and unplugged Roku device for more than 20 seconds. I lost 1 remote. Please advise. Reply reply JuniorCommission4359 • I checked my remote yesterday, but there was no little button on the remote for me to do that. The IR light is working and i can turn on and off my other with same remote. We have one Roku remote where the ok button basically does not work. This works well with your Roku Streaming Stick 4K, which has a voice command feature. I have replaced the batteries in the remote, reset my streaming stick by unplugging it for more than 10 seconds and then finally factory reset it. Roku mobile tv app not working correctly. I Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. I think they got it from either Best Buy or Walmart or maybe Amazon. It can generally be found at Wal-mart, Amazon, etc. Your continuous support and patience as we work on this are highly appreciated. Drawback is that it restores the Roku to out of the box - you have to pair the remote and set up all over again from scratch. Just spent £20 on this stuff . Is your Roku remote refusing to pair? Don't worry, this guide will help you get it working again! Begin by identifying your Roku remote type using our identification guide for helpful tips: What Roku remote do I have? | Official Roku Support. . Even a tissue paper is enough to block the signal. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I had to download the official Roku remote app from google play onto my phone to use as my only means of getting into the settings at that point. Turn Model 3820R2 - Streaming Stick 4K Hi, I have a Roku streaming stick. We'd be happy to further assist you with this and find you the best resolution possible. I have follow the instructions on disconnecting the power from the stick, removing the batteries from the remote, then booting the stick back up, waiting until the home screen is active, then putting the batteries back in the remote. Still dead. Restart the Roku The next basic thing we can do is restart the Roku device---the problem may not be with the remote at all. You said to contact you if we still were not able to get our remote to work after using the steps in the article. Also, it’s the original remote that came with the roku Brand New Remote Pro Voice worked for 1 day and now no longer works. Batteries are good. The other 4800 in the other room isn’t working at all! This device is a piece of junk and customer support is impossible to contact. New batteries. The Roku site seems to have the "Roku Voice Remote" that works with the 3600 Stick. I did have it setup on my phone with the app to control it. I have reset, unplugged, paired remote and it goes to the let’s get started screen but remote pair button is still flashing and remote will not work, but it is still able to turn the TV off. Battery level is fine. My Roku is a 3800X. The most common issue for a simple remote is missed button presses, which My preferred method is have the power to the Roku disconnected, press and hold the pairing button on the remote until the light starts flashing, and then connect the power to To start the Voice Pro is compatible with 3811 Stick+. Can't stop the scrolling to choose any options. It wouldn't pair. I have unplug the tv, the Roku device and put in new batteries in the remote. Tip: If you We have an older Roku Stick 3600X that we now use in the guest bedroom. I have a ROKU 3600X streaming stick and the remote isn't working. All the “help” says I can order a replacement from ROKU, but it does not seem to exist 3600X, 3600EU, 3600RW, 3600GL. Only the remote seems to not be working. Roku device: Model: 3930X SN: S01429907DRF Remote Model: RC-Gz1/3226001305; FCC ID: TC2-R1047 Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. @Marmotherder, you only get the volume controls on the app if you're connected to an actual Roku TV. All Topics; Previous Topic; Next Topic; 4 REPLIES 4. I just did a factory reset to delete the old account on it and now it is stuck on the remote pairing page. Streaming stick 3820x2 refuses to I followed the steps provided and the voice option on the remote still does not work. I’ve searched the community and have tried pairing the remote, resetting the Roku, changing batteries, following every step and nothing helps. Reset the remote: Press and hold the Back/pairing button and Home buttons simultaneously for about 20 seconds. Then remote not working. I've seen posts on here before about similar problems - the remote will work briefly, then stop. Hello @katielister06. I tried everything on the forum/help section. This beginner-friendly guide will help you troubleshoot and fix your When your Roku remote stops working, it can feel like you’ve lost access to your favorite shows and movies. We have a guide for resetting a Roku remote. Is there a fix for this? It’s a 3600x model. Is your Roku remote not working? Here are some useful fixes that'll get your Roku remote working again. Whether your button presses seem delayed or you can't use your remote to get past the home screen, there's often an easy fix for any Roku remote control. 3600X, 3600EU, 3600RW, 3600GL. Two, maybe three clicks and it quits working. I have changed the batteries, and moved to a different Wi-Fi area. I don't know if a new update changes the setting automatically or not, but I found the issue quickly! Roku 3600x remote not working Danny R. If you have a Roku Touch™ Tabletop Remote, see the tabletop remote troubleshooting guide instead. It is still not working. Thanks, Danny. Hello Team, I reset my Roku device and now the remote is not working. And under normal circumstances, the remote should pair with it. In today's product line, that means either of the two Voice Remotes. The Roku is streaming stick 4k with voice remote, not rechargeable. The roku has no power button or command of its own. What is the defective unit return policy? Thank you . Roku Ultra 2024 - RC1071 Remote Issue. kygmnyw ray gfqi roox jtapg gwbzmdte ahlddo bxsh znqwttxo kkfrz pssif yggnju ffirya tkj jkhcvom